Privacy policy

With this notice, Gearsup Solutions Shpk with address: Kodra e Diellit Rr.3 Nr. 18, 10000 Pristina, Kosovo and with the e-mail, advises the users of these websites ( of our Property (from now on the "Users" and the "Website") about the personal data protection policy (from now on, "personal Data") so that the Users can freely and voluntarily decide whether to provide Gearsup Solutions Shpk with their Personal data which may be required or which may be sought from the Users in the event of establishing a subscription or opting to receive a particular service offered by Gearsup Solutions Shpk on the Web or through he Web.

Gearsup Solutions Shpkreserves the right to modify the current policy to adapt it to the latest legal requirements as well as to the latest practices in the Industry. In such circumstances, Gearsup Solutions Shpk will publish such changes with reasonable notice before the introduction of said changes on this Website.

Certain services offered on the Website may have particular conditions that may require specific actions relating to the protection of personal data.

The Personal Data collected by Gearsup Solutions Shpk will be treated automatically and will be kept in the relevant automated files, being Gearsup Solutions Shpk responsible for the files (from now on, the "Files"). Gearsup Solutions Shpk offers the Users the most suitable technical tools, so that they are able to access this notice on the Privacy Policy or any other relevant information so that the Users can agree that Gearsup Solutions Shpk can treat their Personal Data automatically. Excluding those fields where it is indicated the opposite, the reply to the questions on Personal Data are voluntary, where the non-compliance does not in any way result in a drop in the standards of quality or quantity of the services offered, unless this is specifically specified.

The User guarantees that the Personal Data afforded to Gearsup Solutions Shpk is true and becomes responsible in communicating any changes on said data to Gearsup Solutions Shpk.

The collection and automatic treatment of Personal Data is aimed at maintaining a contractual relationship established with Gearsup Solutions Shpk, the management, administration, offer, or improvement on the services which the User decides to subscribe to, apply for, or to determine the suitability of such services according to the preferences and choices made by the Users, the design of new services related to established services, the sending of updates on services, the sending, via traditional or electronic means of technical, operational or commercial information on the various products offered by Gearsup Solutions Shpk and/or other third parties, currently or in the future. The aim of the collection and automated treatment of Personal Data includes equally the sending of Questionnaires, which the User is obliged to answer.

Gearsup Solutions Shpk has adopted all the security measures legally required regarding the protection of Personal Data, and installs all those mediums and technical measures available to them to avoid the loss, malicious use, alteration, non-authorised access and theft of those personal details held by Gearsup Solutions Shpk. In particular, Gearsup Solutions Shpk uses Secure Layer Socket security systems in those processes relating to personal information transmission, utilising systems of certification and encryption, which allow for the authentication of the Website from which Personal Data is collected, as well as the integrity and confidentiality of your Personal Data throughout transmission (You can double check this aspect of our services when you send us any request or information through a page that starts it's name with "https" instead of "http" and you will see a small icon of a padlock on the bottom right-hand corner on your browser).

Even so, the User must be aware that no security measure in Internet is completely impregnable.

The Users have recognised and are able to execute their rights to access, cancel, rectify or oppose, as well as they have recognised their right to be informed of the passing of information, by contacting Gearsup Solutions Shpk at

Gearsup Solutions Shpk may use cookies when the Users are browsing the Web pages. The cookies than may be used in such websites associate themselves only with the browser of a particular computer terminal (an anonymous User), and does not automatically offer the name or surname of the User. Thanks to the use of cookies, it is possible for Gearsup Solutions Shpk to recognise the browsers that the registered Users utilise, once a User has registered one time, in this way avoiding the User having to register every time that they access the Website to access the areas and information specifically aimed at them. The cookies are not able to read the file cookies that may have been left by any other provider. The User has the possibility to configure their browser so that they are warned every time a cookie has been installed and indeed may also cancel the possibility that cookies may be left on their hard drive. Please check the instructions and manuals of your browser for further assistance. The User is not obliged to accept the use of cookies left by Gearsup Solutions Shpk, to enable them to access the Website, where such case will mean that the user will have to register for every service that requires previous registration.

The cookies that are used on the sites may be served by Gearsup Solutions Shpk, in which case they are served from their servers. As long as you have not deactivated the installation of cookies facility, you may investigate your hard drive to establish in detail where each cookie has come from (please consult your instruction manual on your browser and your operating system (normally, in Windows environments, you may go to the file "C(or the relative disk unit)/Windows/Cookies").